Last updated: August 30, 2025

Frequently Asked Questions About Custom Enamel Pins & Wristbands

Welcome to the Dream Maker Pins FAQ. Below you’ll find quick, plain-English answers about custom enamel pins, silicone wristbands, order minimums, timelines, shipping, artwork, sizing, care, and support. Still stuck? Contact us and we’ll help right away.

General

Where are you located?

We’re based in St. Charles, Illinois and serve customers across the U.S. and beyond.

Can I talk to someone on the phone?

Yes. Send a request on our contact page with your number and best time to call.

Do you have a satisfaction guarantee?

Yes. Handmade products can have minor variations, but we inspect every order. If something isn’t right, we’ll make it right.

Custom Orders & Minimums

Do you make custom enamel pins and wristbands?
What is the minimum order?

The minimum order is 100 pieces per design for pins, wristbands, and most custom items.

Do you offer wholesale or bulk discounts?

Yes. Bulk discounts start at 25+ of the same design, and wholesale is available. Contact us for details.

Production & Shipping

How long does production take?
  • Enamel pins: ~3–4 weeks
  • Silicone wristbands: ~2–3 weeks

Rush? Email info@dreammakerpins.com.

How long does shipping take?

Ready-to-ship items leave within ~3 business days. Custom orders ship after production is complete.

Can I upgrade to faster shipping?

Yes—email info@dreammakerpins.com and we’ll arrange expedited options.

Where are your products made?

We design in the U.S. and partner with trusted overseas manufacturers to bring your ideas to life.

Artwork & Design

What type of artwork should I send?

Vector files (e.g., Adobe Illustrator) are best, but we can work from most formats—even clean sketches.

I don’t have artwork—can you help?

Yes. Our team can create production-ready art for a small artwork fee.

What’s the difference between soft enamel and hard enamel?
  • Soft enamel: Textured look with recessed color—great for detail and contrast.
  • Hard enamel: Smooth, polished surface—durable and professional for branding.

Pin & Wristband Details

What are the most popular enamel pin sizes?
  • 1″ — classic lapel size
  • 1.25″ — balanced detail and wearability (shop favorite)
  • 1.5–2″ — bold hat or statement pins
Rubber backs vs. locking pin backs—what’s the difference?
  • Rubber backs: Included standard; lightweight and easy to use.
  • Locking backs: Extra secure for jackets, bags, or active wear.
Are enamel pins safe for children?

Pins have small parts and sharp points. Keep away from young children.

Care & Safety

How do I care for enamel pins?

Store in a cool, dry place. Avoid moisture and harsh chemicals. Handle gently to preserve plating and enamel.

Tracking & Support

How do I track my order?

You’ll receive a tracking number by email once your order ships.

Do you offer shipping insurance?

Yes—Route package protection is available at checkout for added peace of mind.

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